Privacy
Policy

KGAY Travel Guides is a small LGBTQ+ travel-planning operation run by Steven Krumholz out of San Diego — the guy who actually picks up the phone. We book full-ship gay cruises, resort takeovers, and custom land trips. We've been doing it since 2007, and we don't charge booking fees.

This policy explains what we collect when you visit kgaytravel.com, what we do with it, and the rights you have over it. It covers the marketing site only — bookings completed through one of our cruise or tour partners are also covered by that partner's own privacy policy.

We try to collect as little as possible. Concretely, here's the list.

• Info you give us. Name, email, phone number, trip you're asking about, and anything you write in the message field when you fill out a contact or booking inquiry form.
• Email-list signups. If you opt in to the newsletter, we store your email and the date you signed up so we can send trip announcements and honor unsubscribe requests.
• Site analytics. Standard web traffic data — pages viewed, approximate location, browser type, referring site, and similar — collected through privacy-respecting analytics so we can see what's working and what's not.
• Cookies + similar tech. Small files that keep you signed in to forms, remember your locale, and let analytics count unique visits. Details below in section 06.

We do not collect payment-card data on this site. Bookings are processed by our cruise and tour partners (Atlantis, VACAYA, Brand g, and the rest) on their own systems.

• Reply to your inquiry, quote a trip, hold a cabin, send the paperwork — the actual job.
• Send you email about the specific trip you asked about, or — if you opted in — about upcoming voyages and KGAY-exclusive departures.
• Improve the site. Aggregated analytics show us which trips people care about and where the site is breaking.
• Meet our legal obligations — California Seller of Travel recordkeeping, Florida Seller of Travel registration, IRS, that kind of thing.

We do not sell your personal information. We do not rent it. We do not share it with advertising networks for retargeting.

Three categories of people see your data, and only what they need to do their job.

• Travel partners. When you book a cruise, resort stay, or land trip, we hand off the booking details to the charter or tour operator (Atlantis, VACAYA, Brand g, Out Adventures, RSVP, Source Journeys, and others). They handle payments, manifests, and on-board logistics under their own privacy policies.
• Service providers. The tools that run the site — form processing (JotForm), email (Mailchimp), analytics, and our hosting platform. They process data on our instructions and don't get to use it for their own purposes.
• Legal disclosures. Government agencies if the law requires it — subpoenas, court orders, regulatory audits. We'll push back where we can and tell you when we're allowed to.

Inquiry data sticks around as long as it's useful for serving you — typically the length of your trip plus a few years for recordkeeping. Newsletter data stays until you unsubscribe. Booking records are kept for as long as state and federal seller-of-travel regulations require, then deleted on a rolling basis.

You can ask us to delete sooner. See section 07.

We use cookies for three reasons — keeping forms working, remembering your language preference, and counting anonymous traffic. We do not run third-party advertising or cross-site retargeting cookies.

Your browser lets you block or delete cookies. The site will still work, but some forms may need to re-load and analytics won't see your visit.

Depending on where you live, you have one or more of the following rights over the data we hold about you.

• Access. Ask us for a copy of what we have on file.
• Correction. Tell us to fix anything that's wrong.
• Deletion. Ask us to delete your data, subject to the recordkeeping windows above.
• Opt-out. Unsubscribe from any marketing email with the link at the bottom of the message, or by replying with the word stop. We honor opt-outs immediately.
• No-sale. California residents have the right to opt out of the sale or sharing of personal information. We don't do either — but if that ever changed, this is where you'd say no.
• Complaint. EU and UK residents can complain to their local data-protection authority if you think we've mishandled your data. We'd rather you tell us first so we can fix it.

To exercise any of these, email steven@kgaytravel.com with the subject line “Privacy Request” — Steven handles these personally. We'll get back to you within 30 days.

KGAY Travel is an adults-only business — most trips we book are 18+ or 21+. The site is not directed to children and we do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted data through the site, email us and we'll delete it.

KGAY Travel is based in the United States and our systems run on US infrastructure. If you visit the site or send us your information from outside the US — Europe, the UK, Canada, anywhere — your data will be transferred to and processed in the US under US law. We rely on standard contractual clauses with our service providers where required.

The site runs over HTTPS, form submissions are encrypted in transit, and access to inquiry data is restricted to Steven and the small team helping run trips. No system is perfectly secure — but we keep the surface area small on purpose.

We'll update this page if the way we handle data changes — new tools, new regulations, anything material. The “last updated” date at the top will tell you when. If the change is significant we'll send a heads-up to anyone on the newsletter list.

Questions, requests, complaints — all go to the same place.